This Notice describes Lama Group’s privacy practices for information collected on this website. This Notice also applies to Lama Group’s affiliates’ websites that link to this Notice. For simplicity both Lama Group and any affiliate websites are simply referred to as “the website” in this Notice.

Lama Group supports the right to privacy, including the rights of individuals to control the dissemination and use of personal data that describes them. Lama Group is committed to protecting personal data of the users of our website, and utilizes technical and organization measures to protect your data. Lama Group supports and complies with domestic and international laws and regulations that seek to protect the privacy rights of such individuals.

Data Collection
When visiting our website, you are not required to provide any personal data. Lama Group relies on consent or other lawful principles established for data collection under applicable laws. Therefore, you have the option to abstain from providing personal data when visiting publicly available portions of the website. However, when registering for an event, subscribing to receive Lama Group’s marketing materials or when purchasing or using Lama Group’s products or services or in other circumstances, you may be required to provide some or all of the personal data listed below. If you have provided Lama Group with your personal data, you have the rights described below in the Data Subject Rights section below.

Lama Group collects additional non-personal data as described in the subsequent section of this Notice (Additional Data Collection Activities).

Any data collected may be used in Lama Group’s business to provide you the products we offer and to aid in Lama Group’s sales and marketing efforts, and may result in you being contacted by Lama Group. In some cases, contact information may be required for Lama Group to create an account, enable delivery of materials requested on the website or to otherwise communicate with you. This may include: providing product or other requested information, making responses to inquiries, registration for Lama Group events, and distributions for marketing purposes. You may also be able to register for Lama Group services through the website.

For the purposes mentioned above, Lama Group may collect the following personal data about you:

Full name
Company name
Company location
Position in company
Billing information
Telephone number
Email address
To facilitate its sales and marketing efforts, Lama Group may combine the personal data you provide with information that is not collected directly from you. Data not provided directly by you may be supplied by Lama Group’s vendors that support its sales and marketing efforts. Lama Group uses automated processing within its internal systems to optimize its sales and marketing activities. You may lodge a complaint with Lama Group regarding automated processing by submitting it to Lama Group using the contact information provided in the introduction to this policy.

We will retain your personal information as needed to fulfill the purposes for which it was collected. Personal data collected under this Notice is retained as long as you continue to interact with Lama Group’s Sales and Marketing Teams or we have a legitimate business interest to retain your data.

Additional Data Collection Activities (Automatic Information)
Lama Group automatically receives and records information about the use of the website either directly or through third party tracking utility providers. This may include cookies, IP addresses, your browser type, operating system version, language settings, which locally installed Lama Group applications you use (if any) and how you use them, the web page you were visiting immediately prior to visiting our website, pages of our website that you visited, the time spent on those pages, information you searched for on our website, access times and dates, and other statistics. This data is not combined with your personal data collected directly from you.

Lama Group utilizes cookies on its website. Click here for Information About Cookies on this Lama Group Website.

Lama Group uses IP addresses to help diagnose problems and to administer the Lama Group website. When you visit our Website, we recognize only your domain name and not your e-mail address. We will see your e-mail address only if you provide it or send us an e-mail message.

Lama Group does not ask you for, access or track any location based information from your device. If Lama Group wishes to do so in the future to enhance our website, Lama Group will specifically ask your permission.

As stated above, the collection of personal data is not required for accessing this website. However, Lama Group collects the additional data for the maintenance and optimization of its website.

Data Processing
Lama Group utilizes vendors to support the operation of Lama Group’s business and for sales and marketing that may receive the data collected under this notice, and these vendors are data processors. However, any such processing is limited to facilitating Lama Group’s own activities. Lama Group does not share, sell or rent your personal information to any third parties for their promotional purposes.

Additionally, data processors utilized by Lama Group are subjected to Lama Group’s due diligence process and required to make contractual assurances that they will take adequate precautions to protect your data. Lama Group will require such service providers to adopt adequate technical and organizational security measures to ensure the processing of personal data only as instructed by Lama Group and for no other purposes.

Additional Transfers
Lama Group may share personal information with its affiliates and with vendors working on our behalf as necessary to complete your requests and to provide you Lama Group products and services. We may also share data when required by law or to respond to legal process. Lama Group, its affiliates, and/or the vendors may be located in countries that are not considered to provide an adequate level of data protection as established by the European Data Protection Directive (95/46/EG) or the General Data Protection Regulation ((EU) 2016/679) (GDPR), including the United States. Where required under applicable law, Lama Group will implement appropriate measures to secure the data transfers in accordance with applicable data protection laws. Such measure may include use of the Model Clauses or the Privacy Shield Framework.

Lama Group has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Lama Group remains liable under the Privacy Shield Principles if an agent processes personal data covered by this Notice in a manner inconsistent with the principles, except where Lama Group is not responsible for the event giving rise to the damage.

In certain situations, Lama Group may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Rights you may have under Privacy Shield or applicable regulation, such as the General Data Protection Regulation (GDPR), are described below.

Data Subject Rights

You may request from Lama Group access to, correction of, blocking of and/or deletion of your personal data in line with applicable data protection law. You may also withdraw your consent for Lama Group to process your personal data.

Privacy Shield

In compliance with the Privacy Shield Principles, Lama Group commits to resolve complaints about our collection or use of your personal information. European Union residents with inquiries or complaints regarding our Privacy Shield policy should direct any such request and any other questions you may have with regard to the Privacy Shield Principles to Lama Group’s Data Protection Officer, whose contact information is listed in the introduction to this Notice.

Lama Group commits to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner, as applicable, and comply with the advice given by the panel and Commissioner, as applicable, with regard to human resources data transferred from the EU or Switzerland, as applicable, in the context of the employment relationship.

Lama Group has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States, with a global presence. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS for more information or to file a complaint. The services of JAMS are provided at no cost to you.